WHEN DO I GET MY SALES REPORTS AND MONEY ?
Generally we receive sales statements & payment around two months after the date of sale. So if your music was sold in January you will receive your 100% payment in March. Some shops report to us quarter yearly meaning that sales generated in January, February and March will be paid out at the earliest in April or May.
HOW DO I RECEIVE MY MONEY ?
Money owed to you will be paid out on a monthly basis to either your PayPal account details given within your Dashboard or transferred to the bank account details given in the dashboard. You can enter this information under the menu point "Manage account".
HOW DO I KNOW IF I HAVE BEEN PAID ?
We do not send out notifications that payments have been made so please check either your PayPal account or your bank statements. However within your dashboard under the menu "Sales & Reporting" you can see the current balance owed to you, a history of payments made to you an also a history of your sales statements clearly showing each months sales.
WHAT ARE THE ITUNES TREND REPORTS?
The iTunes trend report shows unofficial activity that occurred for your music during 1 week at the iTunes store. The report runs from Monday to Sunday and can generally be viewed within your dashboard Wednesday of every week. Please note these trend reports are not a direct reflection of your sales, they are just a guideline. You actual sales statement will be available two months after the month of sale.
DO THE SHOPS KEEP ANY MONEY FROM SELLING MY MUSIC ?
Yes generally stores that sell actual download like iTunes and Amazon keep between 30 and 40% of the sales price. For stores that offer streaming or subscription services you receive a proportional percentage share from the total number of streams or subscriptions from such services. Please note these amounts appear to be very small but this is because the music has been streamed or subscribed and not actually purchased. Many of these streams or subscription generate paid downloads in other stores and are a great promotional opportunity. REMEMBER we keep nothing from your sales. You get 100% of what we receive.
WHAT HAPPENS WITH THE MECHANICAL ROYALTIES ?
If a sale of your music occurred in the US then the mechanical payment is included in the payment we receive and forward 100% to you. You are responsible to pay out the mechanical royalties you receive to whoever owns or control the compositions. If the sale occurred outside the US the shops pay the mechanical share directly to the collecting society in the country of sale. They are then responsible to forward this to the rights owner.
WHY DO I SEE A MINUS OR NEGATIVE SALE ON MY SALES STATEMENT?
This means that a download was broken, corrupt or was not able to be paid for by the person buying you music. Sometimes the minus can apply to a sale that happened in the previous month.